What features does the Logico fleet management software have?
Fleet management software provides an ideal platform for organizing, managing, and monitoring the status of order dispatch and delivery efficiently and effectively.
This software is suitable for online stores, FMCG distribution, distribution companies, carpet cleaning services, and motor couriers. It helps them implement this type of software in their organization and business to manage the fleet and track, monitor, and trace the status of distribution agents and couriers.
What are the features of Logiico Fleet Management Software?
The Logiico fleet management panel is a web-based panel with an application installed on the drivers', couriers', and distribution agents' mobile phones (Logiico Partner App).
This panel assists managers in managing motor couriers, restaurant couriers, distribution, and online store management, among others.
Managers can manually or automatically:
- Register order dispatch and delivery missions.
- Assign orders to drivers based on their working hours or zoning.
- Monitor and track the status of orders and drivers in real-time on the map.
- Sort or prioritize orders for all drivers considering traffic conditions.
Modules and Features Provided to Users by the Software:
Driver Tracking (Real-time Monitoring and Tracking of Couriers and Drivers on the Map)
Courier and Driver Tracking is a core feature of the fleet management software that allows users to monitor the status of distribution agents or drivers on the map through an app installed on the courier's mobile phone and benefit from driver and fleet performance reports. The features provided by this module include:
- Viewing the route taken by the courier
- Viewing the stops and stop times of each courier on the map
- Comprehensive performance reports of the driver over different time periods
- Recording the start and end points and times of each driver's work on the map
- Monitoring the GPS and mobile internet connection status of the driver for tracking purposes
Dispatch Management (Registration, Assignment, Monitoring, and Control of Order Dispatch Missions)
The software allows you to register all order deliveries to customers, both manually and automatically, in the management panel and assign them to your desired courier and driver. As soon as the order dispatch mission is registered for the driver, the courier is notified in the Logiico Partner App. This feature also provides you with the following capabilities:
- Viewing and archiving details of each mission and order
- Setting time frames and deadlines for each order for the courier
- Assigning missions to drivers based on each driver's and courier's zone
- Viewing the status of each order (completed, not completed, in progress)
- Accessing map-based management (Live board) for tracking orders on the map
- Possibility of system integration via API (for automatic order registration in the Logiico panel)
Order Dispatch Sorting
The Order Dispatch Sorting or Prioritization module organizes all registered missions and orders in the management panel for the courier or driver based on the driver's distance to various destinations and existing traffic, determining the priority and order in which each courier should deliver orders to complete all missions as quickly as possible. But what benefits does this module provide for you?
- Improving the On-Time Delivery index to customers
- Reducing transportation costs (Cost Per Mile)
- Reducing customer waiting time
- Delivering more orders in less time with a fixed number of couriers
- Improving courier/driver performance and increasing efficiency and productivity
You can register order dispatch and delivery points manually or via API integration in your management panel and organize and prioritize all points for the driver and courier.
Order Tracking SMS to Customer
Using the SMS to Customer tool, as soon as the courier moves towards the customer for order and goods delivery, an SMS containing a link to track the courier carrying the order on the map along with the estimated arrival time is sent to the customer. Sending order tracking SMS provides benefits for your business, such as:
- Increasing customer satisfaction
- Reducing order follow-up calls from customers
- Business branding (by displaying the company name and logo in the tracking link)
40% of order dispatch managers spend an average of 2 hours a day of their own or their employees' time responding to customers about the arrival time of their orders.
TomTom Company
Order Documentation
Registering and documenting all information related to an order, from obtaining the customer's signature to uploading a picture of the goods upon delivery to the customer, is one of the features provided in the "Logiico Partner" app for couriers and drivers, assisting panel managers and businesses in many ways, such as:
- Recording the product image upon delivery and the customer's signature
- Accessing necessary documentation in case of customer complaints
- Reviewing the status of completed orders based on documentation
- Confirming the correct and proper completion of the order delivery mission by the courier
Geofencing
Logiico fleet management software provides panel managers with the ability to specify the authorized geographical area for couriers and drivers on the map to improve the management of online stores, motor couriers, distribution, and more, and inform drivers through the app. The features created by implementing geofencing include:
- Receive alerts if agents leave the area
- Drivers cannot start the app outside the area
- Assign order delivery missions to couriers based on their geographical area or region of responsibility
Driver Shift Work
Another feature of the Logico fleet management software is the ability to set driver shifts and their working hours with the "Logico Partner" app. Setting courier working hours ensures that any delays by a courier or driver at the start of the workday are accurately calculated by the software. Setting driver shifts offers the following benefits:
- Calculate drivers' working hours in performance reports
- Accurately calculate delays in drivers and staff starting work
- Consider shift work in scheduling and order assignment
